In recent years, the home service industry has seen a significant shift towards sales-driven practices. Companies that once prioritized high-quality service and customer satisfaction are increasingly adopting aggressive sales strategies, often at the expense of the very people they aim to serve. This trend, influenced by various business training programs, promises increased profitability but often leads to practices that negatively impact consumers, particularly those already struggling financially. The Rise of Sales-Driven Service Many training organizations offer comprehensive programs designed to help service businesses—such as plumbing, HVAC, and electrical companies—maximize their sales. These programs include techniques for upselling, cross-selling, and closing sales, often encouraging technicians to prioritize sales opportunities over genuine service needs. Sales Training Techniques Include: Upselling and Cross-...